Privacy Policy.

1. Overview

PrimeStart Consultant Ltd. (“we,” “us,” “our”) is an executive-support and market-research firm registered in Nairobi, Kenya. We take your privacy seriously. This policy explains what data we collect, why we collect it, and how we protect it.

2. Data We Collect

We collect only the data necessary to provide our services:

• Contact form submissions: name, email, company, role, service interest, and message.
• Lead magnet downloads: name and email address.
• Engagement data: when you become a client, we collect billing information, project briefs, and communication records.
• Usage analytics: anonymous aggregate data about site traffic (no personally identifiable tracking).

3. How We Use Your Data

• To respond to your inquiries and provide requested services.
• To send you the delegation playbook and related resources.
• To communicate about your engagement, if you become a client.
• To improve our website and services.
• To comply with legal obligations.

4. Data Sharing

We do not sell, rent, or trade your data. We share data only with:

• Our Executive Assistants and researchers, strictly on a need-to-know basis under NDA.
• Service providers (email delivery, hosting) who process data on our behalf under data processing agreements.
• Legal authorities, if required by law.

5. Data Security

We use industry-standard security measures: encrypted connections (HTTPS), access controls, NDA-backed personnel, quarterly access audits, and restricted-access tools. Your inbox and data never leave a controlled environment.

6. Data Retention

We retain contact form submissions for 24 months. Client engagement data is retained for the duration of the engagement plus 7 years for legal/financial compliance. You may request deletion of your data at any time.

7. Your Rights

Under the Kenya Data Protection Act (2019) and GDPR (if applicable), you have the right to:

• Access the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

To exercise these rights, email us at brief@primestartconsultant.com.

8. Cookies

Our website uses only essential cookies for functionality. We do not use tracking cookies, advertising pixels, or third-party analytics trackers.

9. Contact

For privacy questions or data requests, contact us at brief@primestartconsultant.com or write to: PrimeStart Consultant Ltd., 5th Floor, Westlands Square, Nairobi, Kenya.

Last updated: July 2026. This policy may be updated periodically. Material changes will be communicated to active clients.